Comparison
88Agents vs SiteGPT vs Social Intents (2026)
Comparing three AI chatbot platforms across 48 features. 88Agents leads SiteGPT in 14 features and Social Intents in 20. 88Agents: AI chatbot and agent platform built for agencies. Bring your own API keys, deploy across web, Slack, and email from one dashboard. SiteGPT: AI chatbot trained on your website content that delivers automated, personalized responses to visitor inquiries. Social Intents: Live chat and AI chatbot platform that lets support teams respond to customers directly from Microsoft Teams, Slack, or Google Chat, with AI handling routine questions automatically.
Quick Verdict
88Agents leads overall with 14 feature advantages to SiteGPT's 0.
88Agents leads overall with 20 feature advantages to Social Intents's 5.
- 88Agents offers 6 more advanced features features: Alternative LLMs, Bring Your Own Key (BYOK), Fine-Tuning, Show Sources, MCP Support, Agent Mode
- 88Agents offers 4 more training sources features: S3 Buckets, HTTP File Sources, FAQs, Datasets (CSV/JSON)
- 88Agents offers 2 more core capabilities features: Analytics, Human Handover
- 88Agents offers 8 more advanced features features: Bring Your Own Key (BYOK), Fine-Tuning, GDPR Compliance, Team Management, Auto Resync, Show Sources, MCP Support, Agent Mode
- 88Agents offers 6 more training sources features: Sitemap, YouTube Transcripts, S3 Buckets, HTTP File Sources, Custom APIs, Datasets (CSV/JSON)
- 88Agents offers 4 more customization features: Input Placeholder, Bubble Text, Launcher Icon, Custom Personality & Tone
- Social Intents offers 4 more channels features: WhatsApp, Telegram, Facebook Messenger, Microsoft Teams
- Social Intents offers 1 more training sources features: E-commerce Integration
Feature Comparison
| Core Capabilities | 88Agents | SiteGPT | Social Intents |
|---|---|---|---|
| Conversation History View and search past conversations between users and the chatbot. | ✓ | ✓ | ✓ |
| Smart Prompts System-level instructions that shape how the chatbot responds, its tone, and behavior. | ✓ | ✓ | ✗ |
| Multilingual Support Automatically detect and respond in multiple languages via the underlying LLM. | ✓ | ✓ | ✓ |
| Model Switching Switch between different AI models (e.g., GPT-4, Claude) without rebuilding. | ✓ | ✓ | ✓ |
| Analytics Dashboards and reports on conversation volume, resolution rates, and user satisfaction. | ✓ | ✗ | ✓ |
| Lead Capture Collect visitor contact details (name, email, phone) during conversations. | ✓ | ✓ | ✓ |
| Human Handover Seamlessly transfer a live conversation to a human support agent. | ✓ | ✗ | ✓ |
| Human Escalation Flag conversations for human review when the chatbot can't resolve them. | ✓ | ✓ | ✓ |
| Advanced Features | 88Agents | SiteGPT | Social Intents |
| Alternative LLMs Choose from multiple LLM providers beyond just OpenAI (Anthropic, Google, etc.). | ✓ | ✗ | ✓ |
| Bring Your Own Key (BYOK) Use your own API keys so you pay providers directly — no markup or middleman. | ✓ | ✗ | ✗ |
| Fine-Tuning Tune retrieval and response quality — vector store settings, embeddings, chunk size, overlap, and dimensions. | ✓ | ✗ | ✗ |
| GDPR Compliance Data processing and storage practices compliant with EU privacy regulations. | ✓ | ✓ | ? |
| Team Management Invite team members with role-based access control and permissions. | ✓ | ✓ | ? |
| Auto Resync Automatically re-crawl and update knowledge sources on a schedule. | ✓ | ✓ Paid | ✗ |
| Show Sources Display citations and source links alongside chatbot responses. | ✓ | ✗ | ✗ |
| MCP Support Connect to external tools and APIs via the Model Context Protocol for agentic workflows. | ✓ | ✗ | ✗ |
| Agent Mode Go beyond Q&A — run multi-step workflows, use tools, and take actions autonomously. | ✓ | ✗ | ✗ |
| Training Sources | 88Agents | SiteGPT | Social Intents |
| Files (PDF, DOCX) Upload documents like PDFs, Word files, and text files as knowledge sources. | ✓ | ✓ | ✓ |
| Website URLs Crawl web pages and use their content to train the chatbot. | ✓ | ✓ | ✓ |
| Sitemap Import an entire site structure via sitemap.xml for bulk crawling. | ✓ | ✓ | ✗ |
| Plain Text Paste or upload raw text content directly as a knowledge source. | ✓ | ✓ | ✓ |
| YouTube Transcripts Extract and index video transcripts from YouTube as training data. | ✓ | ✓ | ✗ |
| Notion Connect a Notion workspace and sync pages as knowledge sources. | ✗ | ✗ | ✗ |
| Google Drive Import documents directly from Google Drive. | ✗ | ✗ | ✗ |
| Dropbox Import documents directly from Dropbox. | ✗ | ✗ | ✗ |
| S3 Buckets Connect an Amazon S3 bucket and sync files directly as knowledge sources. | ✓ | ✗ | ✗ |
| HTTP File Sources Import files from any public or authenticated URL as a knowledge source. | ✓ | ✗ | ✗ |
| Custom APIs Pull data from your own APIs or third-party services as knowledge sources. | ✓ | ✓ | ✗ |
| E-commerce Integration Connect product catalogs from Shopify, WooCommerce, or similar platforms. | ✗ | ✗ | ✓ |
| Databases Query structured databases directly as a knowledge source. | ✗ | ✗ | ✗ |
| FAQs Import structured question-and-answer pairs for precise, curated responses. | ✓ | ✗ | ✓ |
| Datasets (CSV/JSON) Upload structured data like product catalogs, inventory, or any tabular data as a knowledge source. | ✓ | ✗ | ✗ |
| Channels | 88Agents | SiteGPT | Social Intents |
| Website Widget Embed a chat bubble on your website with a simple code snippet. | ✓ | ✓ | ✓ |
| Chatbot API Programmatic access to send messages and receive responses via REST API. | ✓ | ✓ Paid | ✓ |
| Slack Deploy the chatbot as a Slack app for DMs, channels, and threads. | ✓ | ✗ | ✓ |
| WhatsApp Connect to WhatsApp Business for customer messaging. | ✗ | ✗ | ✓ |
| Telegram Deploy as a Telegram bot for direct and group messaging. | ✗ | ✗ | ✓ |
| Email Respond to incoming emails via IMAP/SMTP integration. | ✓ | ✗ | ✗ |
| Instagram Respond to Instagram DMs automatically. | ✗ | ✗ | ? |
| Facebook Messenger Connect to Facebook Messenger for customer conversations. | ✗ | ✗ | ✓ |
| Microsoft Teams Deploy as a Microsoft Teams app for internal or external use. | ✗ | ✗ | ✓ |
| Zapier Connect to thousands of apps via Zapier for automated workflows. | ✗ | ✗ | ✗ |
| Customization | 88Agents | SiteGPT | Social Intents |
| Brand Colors Match the chatbot widget to your brand's color palette. | ✓ | ✓ | ✓ |
| Welcome Message Set a custom greeting shown when the chat opens. | ✓ | ✓ | ✓ |
| Input Placeholder Customize the placeholder text in the message input field. | ✓ | ✓ | ? |
| Bubble Text Add a text label next to the chat bubble launcher. | ✓ | ✓ | ✗ |
| Launcher Icon Replace the default chat icon with a custom image or avatar. | ✓ | ✓ | ? |
| Custom Personality & Tone Define the chatbot's voice, personality traits, and communication style. | ✓ | ✓ | ? |
Pricing Comparison
88Agents
Free tier available
Free Free
5 agents10 MB storage100 chats/mo3 team members
Starter $29/mo
25 agents1 GB storageUnlimited chats5 team members
Pro $99/mo
100 agents10 GB storageUnlimited chats25 team members
Expert $399/mo
250 agents100 GB storageUnlimited chats100 team members
SiteGPT
No free tier
Starter $39/mo
1 chatbot4,000 messages/mo1,000 pages1 team member
Growth $79/mo
2 chatbots10,000 messages/mo10,000 pages4 team members
Scale $259/mo
3 chatbots40,000 messages/mo50,000 pages10 team members
Social Intents
No free tier
Starter $39/mo
1 chat widget3 agents200 AI conversations/mo1 domainChatGPT, Claude, or GeminiTeams, Slack, Google Chat
Basic $69/mo
2 chat widgetsUnlimited agents1,000 AI conversations/mo2 domainsChatGPT, Claude, or GeminiTeams, Slack, Google Chat
Pro $99/mo
5 chat widgetsUnlimited agents5,000 AI conversations/mo5 domainsChatGPT, Claude, or GeminiTeams, Slack, Google Chat
Business $199/mo
10 chat widgetsUnlimited agents10,000 AI conversations/mo10 domainsChatGPT, Claude, or GeminiTeams, Slack, Google Chat
About Each Platform
88Agents
AI chatbot and agent platform built for agencies. Bring your own API keys, deploy across web, Slack, and email from one dashboard.
- Bring Your Own Keys: Use your own OpenAI, Anthropic, or Google Gemini API keys. Pay providers directly with zero markup.
- Chatbots to Agents: Start with a simple FAQ chatbot, scale into autonomous agents with MCP tool use and multi-step workflows.
- Multi-Channel Deployment: Deploy the same agent across web widget, Slack, and email from a single configuration.
- Rich Knowledge Sources: Train on documents, websites, YouTube transcripts, CSV datasets, FAQs, and more with automatic syncing.
- Multi-Tenant Workspaces: Organize by client or project with isolated settings, API keys, and role-based team access.
SiteGPT
AI chatbot trained on your website content that delivers automated, personalized responses to visitor inquiries.
- Personalized Onboarding: Guided setup process helps you configure the chatbot to match your brand voice and information architecture from day one.
- 95+ Language Support: Built-in multilingual capabilities remove language barriers between your products and a global audience.
- Helpdesk Integrations: Connects seamlessly with Crisp, Intercom, and Zendesk to extend your existing support stack without replacing it.
- YouTube Training: Train your chatbot on YouTube videos, playlists, and entire channels in addition to website content and documents.
- SOC 2 & GDPR Compliant: Enterprise-grade security with SOC 2 Type II certification, GDPR compliance, and HIPAA assessment.
Social Intents
Live chat and AI chatbot platform that lets support teams respond to customers directly from Microsoft Teams, Slack, or Google Chat, with AI handling routine questions automatically.
- Team Tool Integration: Agents respond to chats directly from Microsoft Teams, Slack, Google Chat, Zoom, or Webex without switching to a separate dashboard.
- Multi-Model AI Chatbots: Supports ChatGPT, Claude, and Gemini for automated responses, trained on your website content and documents.
- Omnichannel Customer Reach: Connects with customers across website chat, WhatsApp, SMS, and Facebook Messenger from a single interface.
- Unlimited Agent Seating: All plans above Starter include unlimited agents at no extra per-seat cost, making it cost-effective for larger teams.
- Human Handover Built In: AI chatbot seamlessly escalates complex conversations to live human agents within the same Teams or Slack channel.
Individual Comparisons
Last reviewed: March 2026
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