Getting Started with 88agents

Welcome to 88agents! This guide will help you understand the platform and get your first AI agent up and running.

What is 88agents?

88agents is a platform for building chatbots and AI agents. Start with a simple RAG chatbot that answers questions from your docs. Scale up to autonomous agents with tools, MCP integrations, and multi-step workflows. Deploy across web, Slack, and email.

Key features include:

• No-code agent builder — Create agents with a visual wizard, no programming required
• Custom knowledge bases — Train agents on your documentation, FAQs, and data
• Multi-channel deployment — Deploy to web widgets, Slack, email, and more
• Full API access — Integrate agents into your existing applications
• Team collaboration — Manage agents across your organization with workspaces

Key Concepts

Before diving in, here are the core concepts you'll work with in 88agents:

Agents

An agent is an AI assistant configured to handle specific tasks. Each agent has its own personality, knowledge base, and deployment channels. You can create multiple agents for different use cases — a support agent, a sales assistant, an FAQ bot, etc.

Knowledge Sources

Knowledge sources are the data that trains your agent. Upload documents, connect to URLs, or add raw text. Your agent will use this information to answer user questions accurately.

Channels

Channels are where your agent interacts with users. Deploy your agent as:

• Web Widget — Embed a chat widget on your website
• Slack — Add your agent to Slack workspaces
• API — Build custom integrations via our REST API

Workspaces

Workspaces let you organize agents and collaborate with your team. Invite members, manage permissions, and configure integrations at the workspace level.

Next Steps

Ready to build your first agent? Here's where to go next:

• Quickstart Guide — Create your first agent in 5 minutes
• Creating Agents — Deep dive into the agent creation wizard
• Knowledge Sources — Learn how to train your agents